Terms of Use

Effective Date: November 2025

  1. Introduction

Welcome to the propertyXchange website (“the Site”), operated by PROPERTYXCHANGE, a private company registered in South Africa under registration number 2024/407187/07 (“PropertyXchange”, “we”, “our”, or “us”).

These Terms of Use (“Terms”) govern your access to and use of this Site and any related services, tools, or platforms operated by propertyXchange. By accessing or using this Site, you agree to comply with and be bound by these Terms. If you do not agree, you must not use the Site.

  1. Website Purpose

The Site provides information and functionality that allows users to submit referral enquiries or connect with selected third-party service providers, such as property, financial, or related professional partners. propertyXchange does not directly provide these services and acts solely as a facilitator or referral platform.

  1. Eligibility and Use of the Site

By using this Site, you confirm that you are at least 18 years old and legally capable of entering into binding agreements under South African law.

You agree to use the Site only for lawful purposes and in a manner that does not infringe or restrict the rights of others or inhibit their use of the Site. You may not:

  • Copy, distribute, or modify any part of the Site without our written consent.
  • Interfere with the security, functionality, or performance of the Site.
  • Use the Site to transmit spam, malware, or any harmful content.

We reserve the right to suspend or terminate access to any user who violates these Terms or misuses the Site.

  1. Third-Party Services and Links

The Site may include links or integrations to third-party platforms, including WhatsApp, social media pages, and service partners.

propertyXchange provides these links for your convenience only. We do not control, endorse, or assume responsibility for the content, privacy practices, or terms of any third-party sites. You access third-party websites at your own risk, and you are encouraged to review their respective terms and privacy policies.

  1. Referrals and Service Providers

By submitting your details through the Site (including referral forms or WhatsApp links), you consent to propertyXchange sharing your information with selected third-party service providers for the purpose of facilitating your enquiry.

propertyXchange is not a party to any agreement between you and a referred service provider and makes no warranties or representations regarding the suitability, quality, or outcome of any services provided by third parties.

Any engagement, transaction, or reliance on third-party services is done at your own discretion and risk.

  1. Intellectual Property Rights

All content on this Site — including text, graphics, logos, images, design elements, and software — is owned by or licensed to propertyXchange and protected under applicable intellectual property laws.

You may not reproduce, republish, or distribute any part of the Site’s content without our express written consent.

  1. Privacy and Data Protection

Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and safeguard personal information in compliance with the Protection of Personal Information Act (POPIA).

By using the Site, you consent to the processing of your personal data as described in our Privacy Policy.

  1. Disclaimer of Warranties

The Site and its content are provided on an “as is” and “as available” basis. While we make reasonable efforts to ensure the accuracy and reliability of information presented, propertyXchange makes no warranties, express or implied, regarding:

  • The accuracy, completeness, or timeliness of content;
  • The continuous availability or operation of the Site; or
  • The suitability of any third-party products or services.

We accept no responsibility for any loss or damage arising from your use of, or reliance upon, information obtained through the Site.

  1. Limitation of Liability

To the fullest extent permitted by law, propertyXchange, its directors, employees, and agents shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Your access to or use of the Site;
  • Any errors, omissions, or interruptions in the Site’s operation;
  • Your reliance on third-party services accessed via referral.

If liability cannot be excluded, it will be limited to the amount of R1,000 or the minimum permitted under applicable law.

  1. Changes to These Terms

propertyXchange may update these Terms from time to time. The latest version will be posted on this page with the updated “Last Updated” date. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.

  1. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Cape Town, South Africa.

  1. Contact Us

For questions or concerns regarding these Terms or your use of the Site, please contact us:

Email: enquiries@propertyXchange.co.za

Address:

3RD FLOOR – THE TERRACES

25 PROTEA ROAD

CLAREMONT

WESTERN CAPE

7708