At propertyXchange, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA).
The privacy policy illustrates how propertyxchange protects the information that is provided to it by its users.
propertyxchange will not sell or rent its user’s personal identifiable information to third parties.
Who We Are
PropertyXchange (“we”, “us”, “our”) is a South African-based company that connects clients with trusted property professionals, service providers, and related financial solutions. Our website, www.propertyxchange.co.za, is used to facilitate this service.
Information We Collect
We collect and process the following personal information:
- Full name
- Contact details (email, phone number)
- Identification details (where applicable)
- Property preferences or service requirements
- Usage data (through cookies or analytics tools)
How We Use Your Information
We use your personal information to:
- Provide and manage our services
- Match you with relevant property professionals or service providers
- Communicate with you and respond to inquiries
- Improve our website and services
- Comply with legal and regulatory requirements
Sharing Your Information
We may share your information with:
- Trusted property professionals, agents, or financial partners
- Service providers who help us operate the website
- Legal or regulatory authorities when required
We do not sell your personal information.
Changing of Information
propertyXchange reserves the right to change the Privacy Policy on an ad hoc basis at its sole discretion. propertyXchange is not responsible for the content or privacy practices of non-propertyXchange websites to which it refers.
Electronic Communications
The user consents to the website’s agreements, notices and disclosures by visiting the website and receiving electronic information or communication by electronic means and this indicates that any legal requirements has been satisfied.
Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator
To exercise these rights, email us at privacy@propertyxchange.co.za.
Data Security
We implement appropriate technical and organisational measures to secure your data from loss, misuse, or unauthorised access.
Cookies
We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences in your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact Us
Should you not be satisfied with the information or should any information be found to be untrue or incorrect, please notify propertyxchange on the following email address: privacy@propertyxchange.co.za